Terms of Service

Last updated: July 22, 2026

1. Acceptance of Terms

By accessing or using WA CRM ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

WA CRM is a WhatsApp Business CRM platform that allows businesses to manage customer conversations, send broadcasts, and automate messaging through the WhatsApp Business API.

3. Eligibility

You must be at least 18 years old and have a valid WhatsApp Business API account from Meta Platforms, Inc. You are responsible for compliance with Meta's Terms of Service.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity under your account. Notify us immediately of any unauthorized use.

5. Acceptable Use

You agree not to use the Service to: send spam or unsolicited messages; violate any applicable laws; infringe on intellectual property rights; transmit malware or harmful code; abuse, harass, or threaten any person.

6. Billing and Payments

Paid plans are billed monthly or annually. Payments are processed via Stripe. You may cancel at any time. Refunds are provided at our discretion for unused portions of annual plans.

7. Data and Privacy

We collect and process data as described in our Privacy Policy. Your customer data is your property. We do not sell your data to third parties.

8. Limitation of Liability

To the maximum extent permitted by law, WA CRM is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

9. Termination

We reserve the right to suspend or terminate accounts that violate these Terms. You may cancel your account at any time from the billing settings page.

10. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance. We will notify you via email for material changes.

11. Contact

Questions? Contact us at support@wacrm.app